Introduction
- At JH Finance Group, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- By using our services, you consent to the collection and use of your personal information in accordance with this policy.
Collection of Personal Information
- Apply for a mortgage or finance product.
- Contact us for advice or service.
- Use our website, including newsletters and forms.
- We collect personal identification, financial details, and additional eligibility information directly or from third parties.
Use of Personal Information
- To provide you with mortgage and finance broking services.
- To assess your eligibility for finance products.
- To communicate updates, services, and promotions.
- To comply with legal obligations (e.g., AML/CTF laws).
- For anonymized statistical, research, and reporting purposes.
Disclosure of Personal Information
- To lenders and financial institutions for processing.
- To credit reporting agencies for checks.
- To regulatory and legal authorities (ASIC, APRA).
- To service providers (IT, marketing, advisors).
- We do not disclose personal information without consent unless legally required.
Data Security
- Data is protected using encryption, access controls, and secure storage.
- We take reasonable steps to prevent unauthorized access, disclosure, or alteration.
- Although we apply security measures, 100% data security cannot be guaranteed.
Access and Correction
- You have the right to access the personal information we hold.
- You may request corrections to ensure data is accurate and up to date.
- Contact us using the information provided below to exercise these rights.
Data Retention
- We retain your personal information only as long as required by law or business needs.
- When no longer required, your data is securely deleted or anonymized.
Cookies and Tracking Technologies
- We use cookies and tracking tools to enhance your browsing experience.
- These help us improve services, analyze traffic, and personalize content.
- You can disable cookies in your browser settings, but it may limit some functionality.
Changes to This Privacy Policy
- We may update this policy to reflect changes in laws or practices.
- Updates will be posted on our website with a revised effective date.
- We recommend reviewing this policy periodically.
Contact Us
- JH Finance Group
- Address: Mickleham 3064
- Phone: 0433 633 599
- Email: info@jhfinancegroup.com
- If unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): Phone 1300 363 992 or visit www.oaic.gov.au
Australian Privacy Principles (APPs)
- This policy aligns with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
- These principles govern how we collect, use, store, and disclose personal information.
